From Where Do You Ship?
We ship from our South Tangerang, Indonesia.
When Do You Ship?
We ship orders Monday through Friday, excluding some holidays. Visit our contact page for up-to-date information on holiday closures. Place your order before 12:30 p.m. (GMT +7), and we will ship it the same day, as long as what you ordered is in stock. Expedited orders placed during the weekend ship out Monday. If you need an order right away, please email us and we'll see what we can do.
How Long Until My Order Ships?
We are using JNE, and most orders ship within 2-5 business days. Once it has been shipped you will receive a confirmation Email or Whatsapp with a tracking number.
Do You Offer International Shipping?
Yes we do. International shipping will be delivered by EMS or Pos Indonesia. These packages take around 3-12 days to arrive depending on your location. Please note, Bellwood Channel cannot be held responsible for packages held in customs and it will be the customer's responsibility to claim and recover packages from customs.
How Do I Clean My Bag?
We recommend hand-washing your Bellwood Channel bag with a mild detergent — environmentally friendly dish soaps work well, but as always, with any soap, test it on a small, inconspicuous area of the bag before you use it on the entire bag. Fill your sink or bathtub with warm water, add a little soap (a little goes a long way), and let the bag soak for a half hour. If there are visible spots of dirt, gently rub the area with a washcloth, or you can apply a little soap directly to that spot and let it soak. Rinse your bag thoroughly (this is a lot easier if you've only used a little bit of soap) and lay your bag flat on top of a bath towel to dry.
Can I Sell Bellwood Channel Products In My Shop?
Please contact us by providing already some basic information about your shop (location, type of shop, brands, pictures, etc.) by using the contact form. We will then get in touch with you.
My Question Is Still Not Answered. Who Should I Contact?
We are sorry if we have not addressed your question within our FAQs section. If you require further information then please use our contact us page.
We ship from our South Tangerang, Indonesia.
When Do You Ship?
We ship orders Monday through Friday, excluding some holidays. Visit our contact page for up-to-date information on holiday closures. Place your order before 12:30 p.m. (GMT +7), and we will ship it the same day, as long as what you ordered is in stock. Expedited orders placed during the weekend ship out Monday. If you need an order right away, please email us and we'll see what we can do.
How Long Until My Order Ships?
We are using JNE, and most orders ship within 2-5 business days. Once it has been shipped you will receive a confirmation Email or Whatsapp with a tracking number.
Do You Offer International Shipping?
Yes we do. International shipping will be delivered by EMS or Pos Indonesia. These packages take around 3-12 days to arrive depending on your location. Please note, Bellwood Channel cannot be held responsible for packages held in customs and it will be the customer's responsibility to claim and recover packages from customs.
How Do I Clean My Bag?
We recommend hand-washing your Bellwood Channel bag with a mild detergent — environmentally friendly dish soaps work well, but as always, with any soap, test it on a small, inconspicuous area of the bag before you use it on the entire bag. Fill your sink or bathtub with warm water, add a little soap (a little goes a long way), and let the bag soak for a half hour. If there are visible spots of dirt, gently rub the area with a washcloth, or you can apply a little soap directly to that spot and let it soak. Rinse your bag thoroughly (this is a lot easier if you've only used a little bit of soap) and lay your bag flat on top of a bath towel to dry.
Can I Sell Bellwood Channel Products In My Shop?
Please contact us by providing already some basic information about your shop (location, type of shop, brands, pictures, etc.) by using the contact form. We will then get in touch with you.
My Question Is Still Not Answered. Who Should I Contact?
We are sorry if we have not addressed your question within our FAQs section. If you require further information then please use our contact us page.